A commercial laundry service collects a business’s linen and towels, washes and finishes them on industrial equipment, and brings them back on a schedule. It is built for businesses that turn over the same items every week: hotels, motels and serviced apartments, Airbnb and short-stay hosts, workplaces with End of Trip showers, gyms, studios and day spas.

What happens to your linen

At eWASH, linen follows the same route through our laundry at Moorabbin every time.

  • Collection. Used linen is collected on an agreed run, planned around your changeovers, class timetable or building usage.
  • Counting in. eWASH linen carries its own RFID code, read as it arrives, so the quantity collected is recorded rather than estimated.
  • Washing. Most linen goes through a tunnel washing line, a continuous batch washer that moves linen through in sequence instead of one load at a time. Smaller runs, different fabrics and items handled on their own go through washer-extractors.
  • Finishing. Sheets, doona covers and pillowcases are fed flat through an ironing line and come out pressed. Linen is then folded to a consistent size, so it can go straight onto the shelf.
  • Counting out and delivery. Linen is read again on the way out and delivered on the next run.

Outsourcing compared with an on-site laundry

The real comparison is with doing it yourself. An on-site laundry means buying and maintaining machines, giving up the space, paying for water and energy, and finding the staff time to wash, dry, fold and count. A commercial laundry service takes that work off site, and your team gets the time back for guests, members or clients.

The service can include the linen itself, through linen hire, or launder linen you already own. Either way, what you pay for depends on the items you use, your volumes and how often linen is collected, so it is quoted per business.

Questions to ask before you sign up

  • Collection days. Do they fit your changeovers or peak periods, and what happens on a public holiday?
  • Counting. How are quantities recorded in each direction, and how is a difference resolved?
  • Changes. How do you add linen for a busy weekend or a full house?
  • Coverage. Does the laundry collect from your area as part of a regular run?

How eWASH works

eWASH was established in 2005 and runs its own industrial laundry at Moorabbin, collecting and delivering across Greater Melbourne and the Mornington Peninsula. You place and change orders through the eWASH client portal, and the team is on the phone Monday to Friday, 7am to 4.30pm.

To see what a service would look like for your business, request a quote and tell us the linen you use, your approximate volumes and the collection days that suit you.